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Meet the Directors
Richard Thompson, Co-founder & CEO
Richard Thompson

Co-founder & CEO

For more than 25 years, Richard has tirelessly applied his vision, knowledge, commitment and passion for making travel accessible and inclusive – everywhere, to everyone.

Richard’s journey is a heady fusion of independent exploration across 70+ countries, and half a lifetime turning adversity to his advantage after his own life-changing personal injury. Tirelessly, he has inspired and rekindled travel ambitions for those that thought their travelling days were over and turned oft-abandoned dreams into transformational and memorable reality – regardless of how complex a person’s additional requirements are, or where in the world they want to explore.

Regarded by the UK legal profession as the country’s leading inclusive travel authority, Richard is regularly called upon to provide expert opinion to the Courts. He is also in demand to educate, enlighten and inspire the industries of travel and tourism industries across the globe. And now, as co-founder and CEO of Inclu, leads a team of the worlds leading inclusive luxury hospitality and travel experts in transforming the landscape of discovery and exploration for disabled people across the globe.

Ian Carter, Co-founder & MD
Ian Carter

Co-founder & MD

Ian dedicates his time to making the world more accessible, to all. For more than 30 years he has applied his tech credentials to practical solutions and services with a specific focus on travel, tourism and online disability awareness training. Ian co-founded the Good Access Guide, Equo and Inclu Consulting and trained as an accessible travel specialist travel agent.

Alison Pearson, Head of Travel Services
Alison Pearson

Head of Travel Services

At 17, Alison sustained life-changing injuries that reshaped her future – just as they have for so many others. She understands the challenges, the pain of adjustment, and the profound journey of rebuilding a life – not only for the individual but also for their loved ones, whose lives are equally and deeply affected. Alison’s role is one of the most important in travel and hospitality today… crafting inclusive products and services with our valued partner brands and showcasing and selling them to an audience who have the ambition and resources to travel… if only we can give them trust and confidence to do so.

Evie Freeman - our non-Executive Director
Evie Freeman

Non-Executive Director

Evie joins us as a Non-Executive Director and brings a wealth of experience from the corporate world to help guide and nurture the Inclu team. And this all came about from a chance meeting between Evie and Richard, our CEO, at the International Women in Travel & Tourism event in London in 2024.

Pound icon Financial Protection

When you book with IncluTravel your holiday money is 100% protected in a Trust Account managed by Protected Trust Services.

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We’re an ATOL bonded tour operator and many of our suppliers are ATOL bonded / ABTA members for your protection & peace of mind.

30+ tours worldwide

Choose from over 30 curated tours around the world. More tours added each month.

Experienced team

Knowledgeable and highly experienced team of travel professionals.

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Inclusive by design

Inclusive travel is rarely barrier-free, and it is never one-size-fits-all. The world we travel through is shaped by environments, systems, and histories that cannot always be adapted; from remote landscapes and historic cities to uneven terrain, crowded spaces, and legacy infrastructure.

Inclu Travel Collection’s journeys are therefore inclusive by design, not by assumption. Each itinerary is carefully curated to reveal the character of a destination; its culture, landscapes, wildlife, and people, while acknowledging the realities in which those experiences unfold. Some barriers are immovable; others require thoughtful planning rather than easy reassurance.

Our approach is deliberate and transparent. We anticipate challenges through experience, discuss them openly, and plan with care. By balancing aspiration with realism, we enable travellers to engage with the world as it is; supported by preparation, informed choice, and human guidance. We believe confidence comes from understanding what lies ahead, and that moments of discovery are often more meaningful when they are thoughtfully unearthed.

Designed globally. Shaped personally

Inclu Travel Collection journeys are built around carefully designed core itineraries that establish the structure, flow, and quality of each experience. Personalisation is applied within that framework, focusing on elements that materially shape comfort, confidence, and enjoyment, such as pace, access considerations, rooming, transfers, and service detail.

This approach allows us to deliver journeys that feel deeply personal while remaining reliable, considered, and expertly managed, with the reassurance that every element has been planned with care and tested in real-world conditions.

Powered by partnership

Our journeys are delivered through a trusted worldwide network of ‘on the ground’ partners.

We work with hand-picked expert destination management and experiential specialists, inclusive hospitality providers, transport teams, equipment suppliers and tour guides, who not only understand, intimately, their environments in practical terms – but also, crucially, their limitations.

Combined with our inclusive travel expertise, this allows us to plan realistically and respond thoughtfully and proportionately when conditions change.

Strong partnerships help ensure challenges are anticipated rather than discovered, and addressed with care, discretion, and sound judgement.

Why premium matters and how we define luxury

We operate in the premium travel space for one reason; service.

Inclusive travel at this level depends on time, judgement, flexibility, and skilled people, not shortcuts. Premium service allows for better preparation, clearer communication, and more considered responses when challenges arise.

For IncluTour, luxury is not about excess, polish, or promise. It is expressed through preparation, attention, and care, and through the ability to respond responsibly when conditions are less than ideal.

Premium does not mean perfect.

It means prepared.

Quality ‘relax and recover’ time – the essential ingredient in every tour

Where premium quality, inclusive hospitality and lodging exists, we select it with care, prioritising rest, comfort and rejuvenation after full days of exploration and discovery.

In destinations where options are limited, we explain this openly and work creatively to ensure stays remain supportive, appropriate, and aligned with the overall journey. Comfort is never assumed; it is thoughtfully considered as part of the wider experience.

Who travels with us

Inclu Travel Collection is designed for wonderers and wanderers who appreciate those rare, precious  moments in life, that only travel and discovery in lands and oceans new, can deliver.

We welcome solo adventurers, couples, families and small friend-groups. Every itinerary private and bespoke to the party, our valued clients will understand that accessible and inclusive travel will often involve complexity, prefer clarity over reassurance, experience over assumption and thoughtful, authentic guidance over promise.

Private experiences, not group tours

Inclu Travel Collection journeys are not group tours.

Every trip we design is a private, bespoke itinerary, created around you; your preferences, pace, and priorities.

Unlike many disability-focused travel offerings, we do not assemble mixed groups of travellers unless clients choose to travel as their own private group (for example, family, friends, or companions travelling together).

Our role is to design and support individual journeys with dignity, discretion, and flexibility; never to place guests into predefined group formats.

Begin your journey today…

Explore our collection of journeys, or speak with an IncluTour travel designer to discuss what may be possible for you.

Inclusive travel, designed with care, judgement, and honesty; with luxury defined by service, not illusion.

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A Human-Centred Approach to Travel

At the heart of every collection is a simple belief:

Travel should be designed around people.

We recognise that every traveller experiences the world differently. Comfort, pace, accessibility, wellbeing, confidence and personal preference all shape how a journey feels.

That’s why every experience within the Inclu Travel Collection is designed with greater care for human experience — creating more welcoming, rewarding and meaningful ways to explore the world.

Financial Protection

When you book with IncluTravel your holiday money is 100% protected in a Trust Account managed by Protected Trust Services.

 

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Check our PTS Membership details

 

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ATOL Protected

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking.

If you do not receive an ATOL Certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk

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A member of the Inclu Travel Group

Inclutravel Ltd, trading as Inclu Travel Collection, is an integral part of Inclu Travel Group Ltd.

We’re proud of our travel heritage and years of experience at the sharp end, curating and planning exciting, memory-making holidays around the globe.

Iconic World Tour
New
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Iconic World Tour

Around the World
73 nights, 16 destinations, one amazing experience

Flexible
IncluTour

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